You see advertisements about digital money and new ways of doing things. You've seen agent kiosks pop up in your neighborhood. You're not sure if you should open an account with a microfinance institution (MFI) or with your telephone service provider.
Where to open an account?
You see agents for your phone provider everywhere which makes using services convenient, so you open an account with the phone provider.
You like that the MFI agents offer a real savings account that pays interest. But there are only a few in the city and fees are higher.
Related findings factor Technological Appropriation
