Word spreads that you accept bus fares paid with mobile money. In one village, the local magistrate comes to you and says it really helps people who need to travel often to the city. He asks if you can work with other bus drivers expand this service?
Should you help convince other bus drivers about mobile money?
You feel proud to be recognized by the community for your good business decisions. You accept, hoping this can help grow your business.
If other bus drivers allow mobile payments, you fear they could poach your new customers. You thank the magistrate, but decline.