You ask friends about mobile money and agents. One friend tells you that you sign up with an ID and sometimes fingerprints, so it’s secure. Another friend tells you the story of his uncle who lost $200 by sending money to the wrong person.
What should you do?
You agree that nobody tries to scam an agent when they ask for IDs, so the money is protected and won't go missing. You open an account.
You're scared that even the police can't get your money back if there's a problem. You decide not to open a mobile money account.
Related findings factor Risk Perceptions
